Reference

How We Protect Your Privacy on mawartoto

Your account information, payment history and personal details stay encrypted and secure on our servers.

Encrypted account accessDANA, OVO, GoPay, QRIS secureData you control
mawartoto How We Protect Your Privacy on mawartoto
PRIVACY QUESTIONS

How to Contact Us About Your Data

Email Support Send a data request or privacy concern to [email protected] and we will respond within 5 business days with details on how we handle your account information.
Live Chat Open live chat in your account lobby from 08:00 to 23:00 Jakarta time, seven days a week. Our team can explain how your payment and personal data are stored securely.
Account Settings View and update your personal details, email and phone number directly in your account settings. Changes take effect immediately and are logged for your security.
DATA HANDLING STANDARDS

How We Keep Your Privacy Safe Every Day

Encryption & Servers

All data sent to and stored on mawartoto travels through SSL encryption. Your DANA, OVO, GoPay and QRIS details never sit in plain text. We back up account information daily so you do not lose access.

Cookie Use

We use session cookies to keep you logged in and remember your preferred language and game lobby settings. Cookies expire when you close your browser or log out manually.

Account Security

Your login password is hashed and stored separately from your name and payment methods. We monitor for unusual login activity and will alert you by email if we detect a sign-in from an unfamiliar device.

Data Retention

We keep your name, email and phone for as long as your account is active. Transaction records stay on file for the period required by local regulation in Indonesia.

Third-Party Access

Payment processors like DANA, OVO, GoPay and QRIS receive only the data they need to process your deposit or withdrawal. We do not grant access to game studios, advertisers or analytics firms.

Change Your Data

Request a copy of all your personal information, correct inaccuracies, or ask us to delete inactive account data by emailing [email protected] with your account ID.

Privacy and Data Questions Players Ask

Your payment app sends the transaction directly to our payment processor, not to mawartoto's servers. We receive confirmation that your deposit cleared and log the amount and timestamp on your account. Your banking password and PIN never reach us. Your deposit history stays encrypted in your account wallet.

No. We do not sell or share your name, email, phone or payment information with game studios, advertisers or third parties, except where we must to process your DANA, OVO, GoPay or QRIS transactions or comply with local law. You control your marketing consent in your account settings.

We keep your login, email and phone as long as your account exists. If your account becomes inactive (no login for 12 months), you can request deletion of personal data by contacting [email protected]. Transaction records remain on file per local regulation.

Log in immediately and change your password in your account security settings. Then contact our live chat team between 08:00 and 23:00 Jakarta time or email [email protected]. We will review your login history and flag unusual activity to prevent fraud.

No. Our cookies only keep you logged into mawartoto and remember your lobby preferences. They expire when you close your browser. We do not place tracking pixels on other sites or build a profile of your web activity outside mawartoto.

Email [email protected] with your account ID and full name. We will send you a copy of your account data, login history, deposit and withdrawal records within 5 business days. You can use this to move to another platform or keep your own records.

Yes. The mawartoto app and mobile web use the same encryption and security as the desktop site. Login, game play and payment data are encrypted regardless of whether you access us from a phone, tablet or computer. We recommend using a strong password and not sharing your login with others.